Refund and Returns Policy

We accept returns within 30days from the date of delivery. To be eligible for a return, the item must be:

Unused, in its original packaging, and in the same condition as received.

Accompanied by a receipt or proof of purchase.

2. Non-Returnable Items

Certain items cannot be returned, including:

Perishable goods (e.g., food, flowers, or health products).

Personalized or custom-made items.

Items marked as final sale.

3. Refund Process

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed within 3 business days to your original payment method.

4. Exchange Policy

We replace items only if they are defective or damaged. If you need an exchange, email us at [email protected] with your order details.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item). We recommend using a trackable shipping service.

6. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account.

Contact your credit card provider; it may take time before your refund is posted.

If still unresolved, contact us at [email protected].

For any further inquiries, please contact our support team at [email protected]